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The Focus Is You

Tips for Using UpswingUpswing logo

swosu.upswing.io

also go to www.swosu.edu, click on Current Students and click on Tutoring

password: upswing

1

screen shot of text notification

Text Notifications

Get notified about upcoming sessions

Go to the "Account" tab on your profile. Under "Text Notifications," click "change," enter your number, click the red "Disabled" button to enable texts (button turns green), then click "Submit."

2

screen shot of filter results

Calendar Scheduling

Pick a time that works with your schedule.

Once you've searched for a tutor or class, enable the calendar to pick a time that works best for you.

3

screen shot of coach

Immediate Sessions

Get tutored now.

Look for tutors with the "Available Now!" banner. Look for these coaches for immediate sessions or if you want to schedule within two hours.

4

Schedule in Advance

Give tutors time to respond.

Make sure to schedule sessions at least five hours ahead of time.

5

Search for Your Class

Be specific.

Ex: "MATH1323: College Algebra" or "ENGL1403: American Literature," not "Writing" or "Physics."

6

Message a Tutor

Ensure the tutor received your request.

If a tutor doesn't approve your session in 24 hours, message them to see if they are available. If not, you can cancel this session and look for another tutor.

7

Let Us Know!

Tell us about your experience.

If you schedule a session that the tutor never answers, let us know! E-mail us at speak@upswing.io. Then schedule a new session with a different tutor or try an immediate session with an "Available Now" tutor!

If you have any questions or are having trouble using Upswing, feel free to reach out to Dr. Veronica McGowan (veronica.mcgowan@swosu.edu or 580.774.3147) or e-mail Upswing directly at speak@upswing.io

SWOSU on-campus departmental tutoring hours are available by going to www.swosu.edu, clicking on Current Students and clicking on Tutoring.

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The Focus Is You