Southwestern Oklahoma State University

Information Technology Services

Phone: 580.774.3269

Fax: 580.774.7080

its@swosu.edu

Single Line Operation

Call Forwarding

To activate:

  • Lift handset;
  • Dial *2;
  • Listen for regular dial tone;
  • Dial target number where calls are to be forwarded;
  • Hang up.

To reuse last number forwarded to, simply exclude dialing a new target number in the procedure above.

To cancel:

  • Lift handset;
  • Dial #2;
  • Hang up.

Call Pick-Up

To respond:

  • Lift handset;
  • Dial *7;
  • Answer call.

Call Transfer

To activate:

  • Press switch hook;
  • Listen for special dial tone;
  • Dial target number;
  • Announce call (call will be private);
  • Hang up. Call is transferred at that time.

Conference Calling

To activate:

  • Press switch hook;
  • Listen for special dial tone;
  • Dial target number;
  • Announce conference call;
  • Press switch hook again to connect;
  • Hang up when finished.

Ring Again

To activate:

  • Press switch hook;
  • Listen for special dial tone;
  • Dial *5;
  • Listen for regular dial tone ;
  • Hang up. Phone will ring back to you when line is not busy. This does not work for off campus lines.

Speed Calling

To Program:

  • Lift handset;
  • Dial *3;
  • Listen for regular dial tone;
  • Dial speed call storage location code;
  • Dial number to be stored. Be sure and include 9 to access an outside line.
  • Hang up.

To change:

  • Lift handset;
  • Dial *3;
  • Listen for regular dial tone;
  • Dial speed call storage location code;
  • Dial new number to be stored;
  • Hang up.

To erase:

  • Lift handset;
  • Listen for regular dial tone;
  • Dial speed call storage location code;
  • Press *(number is automatically erased);
  • Hang up.

To use:

  • Lift handset;
  • Dial #3;
  • Listen for regular dial tone;
  • Dial speed call storage location code (number is automatically dialed).

Last Number Redial

To activate:

  • Lift handset;
  • Listen for regular dial tone;
  • Dial *6. Last number dialed is automatically dialed.